Privacy policy

This policy explains how Keystone Roofing & Building Ltd (“we”, “us”) uses the information you give us through this website. We are registered in England and Wales, company number 17356155, with our registered office at 116 Ballards Lane, London N3 2DN.

What we collect

When you send a quote request we collect your name, phone number, postcode, the service you need, and optionally your email address and details about the job.

How we use it

We use your details only to respond to your enquiry, arrange a visit and provide a quote. Our lawful basis is taking steps at your request before entering into a contract. We do not sell your details or use them for marketing without your consent.

How long we keep it

If you don’t go ahead with the work, we delete your enquiry within 12 months. If you become a customer, we keep records for as long as needed for guarantees, accounting and legal obligations.

Who we share it with

Enquiries sent through this website are received and stored for us by Peek (trypeek.dev), and the site is hosted by Vercel. We don’t share your information with anyone else unless required by law.

Cookies

This website does not use tracking or advertising cookies. We use Peek’s cookie-free analytics to see which pages are visited, how far people scroll and where visitors came from. It doesn’t identify you personally.

Your rights

You can ask to see, correct or delete the information we hold about you by emailing info@keystone-roofing-building.co.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).